Product Guarantee

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Product Guarantee

We stand behind the products we sell and offer product guarantees for materials and workmanship against any manufacturing flaws and defects. 

Within 30 days of purchase contact us by email advising us of your concern regarding a faulty product. Where possible we will ask you to provide photos of the flaw or defect for any dog bed purchased however this may not always be possible. You may be required to return the bed to the manufacturer for assesment and will be responsible for the cost of the return postage.  The product will be inspected and if a manufacturing fault is identified a replacement bed will be sent to you. 

If the damage to one of your dog beds was caused by your dog many of our suppliers also offer a FREE Repair Service.